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Privacy Policy

Effective Date: November 1, 2025

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Collection of Personal Data
We collect the following personal data: first and last name, email address, and, where applicable, any pseudonym or other information voluntarily provided when registering, participating in a game, or contacting us through our form.
We also collect technical data (IP address, browser type, operating system, pages visited) through cookies or similar technologies.

 

Purpose of Data Processing
The collected data is used to:

  • send you newsletters, announcements, or information related to RUNIGMA;

  • manage your participation in events, contests, or registrations;

  • improve and personalize our website and services;

  • comply with legal obligations (for example, fraud prevention or identity verification).
     

Legal Basis for Processing
The processing of your data is based on:

  • your consent (for example, when you tick “I agree to receive content” on a form);

  • the performance of a contract or participation (for example, event registration);

  • compliance with applicable legal obligations.
     

Cookies and Similar Technologies
We use cookies and other tracking technologies in order to:

  • ensure the technical operation of the website;

  • analyze visitor traffic and behavior;

  • personalize the services and content offered.
     

You can manage your preferences at any time through your browser settings or using the cookie management tool available on the site.

Data Sharing and Disclosure

We do not sell your personal data.

Your data may be shared with:

  • our technical or marketing service providers acting on our behalf (hosting, email delivery, analytics, ticketing);

  • public authorities, when required by law.
     

These third parties are bound by confidentiality and data security obligations.


International Transfers
Your data may be transferred to a country outside your country of residence (for example, outside the European Economic Area). In such cases, we ensure that appropriate safeguards are in place (standard contractual clauses, adequate protection measures).

 

Data Retention Period
Personal data is retained for a maximum of 3 years after your last interaction with RUNIGMA, or as long as necessary to manage your participation in an event, unless otherwise required by law.

 

Your Rights
In accordance with applicable regulations, you have the following rights:

  • the right to access, correct, or delete your data;

  • the right to restrict or object to processing;

  • the right to data portability;

  • the right to withdraw your consent at any time.
     

To exercise these rights, please contact us at: contact@runigma.com

You may also file a complaint with the relevant data protection authority.


Data Security
We implement all necessary technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure.
 

Changes to This Policy
This Privacy Policy may be updated at any time. The most recent version will always be available on our website, along with the date of its last update.
 

We encourage you to review this page regularly.

Runigma GDPR Compliance Policies

Las Updated: November 25, 2025

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1. Data Controller

Orixen SA is the data controller responsible for the processing of personal data collected through the use of the website runigma.com, the Infomaniak ticketing system and all related activities.

 

2. Types of Data Collected

Runigma only collects data necessary for the proper functioning of the service. This may include

First and last name

Email address

Phone number

Postal address, when required for physical prize delivery

Date of birth to verify participant eligibility

Participation history, race results, reaction times to clues

Connection data and website usage data

Payment information collected through Infomaniak, the ticketing platform

 

3. Purpose of Processing

Data is used to operate Runigma, manage registrations, communicate with participants, send clues, validate progress, prevent fraud, manage prize logistics, ensure data security and optimise the user experience.

Data may also be used for marketing communication only with the user’s explicit consent.

 

4. Legal Basis

Processing is based on the user’s consent, the execution of the participation contract, the legitimate interest of securing and operating the platform, and compliance with legal obligations related to transactions.

 

5. Data Sharing and Third Parties

For technical and marketing purposes, some data may be transferred to the following service providers

Wix for website hosting

Google Analytics for traffic analysis

Meta Pixel for advertising optimisation

Infomaniak for ticketing and payment processing

Infomaniak or Perfit for newsletters and mailing campaigns when the user subscribes

 

No third party may use the data for its own purposes.

 

6. Data Transfers Outside the EU

Services such as Meta or Google may involve data transfers outside the European Union. Orixen SA ensures these providers comply with legal safeguards such as standard contractual clauses and EU data protection standards.

 

7. Data Retention

Data is retained only for the time necessary to operate the event, post event communication and legal compliance.

Marketing data is retained until consent is withdrawn.

 

8. Data Security

Orixen SA implements security measures to protect the collected data, including

Restricted administrative access

Secure password management

Monitoring of access logs

Internal procedures in case of incidents or unauthorised access

 

In case of a data breach, an emergency procedure is activated and affected users are notified within legal timeframes.

 

9. Minors and Specific Protection

If participants under 18 register for Runigma, their data receives additional protection.

Parental authorisation may be required.

No data belonging to a minor will be used for marketing purposes without consent from a legal guardian.

 

10. User Rights

Every user may request access to their data, rectification, portability, restriction of processing or deletion.

Requests must be submitted via the contact form available on the website.

 

Runigma can delete data stored in

The website database

The Infomaniak ticketing system

Email platforms used by Orixen SA such as Infomaniak or Perfit

 

Orixen SA cannot delete data stored on external platforms outside its control such as Meta or Google.

 

11. Data Deletion on Request

Orixen SA commits to deleting a user’s personal data within a reasonable timeframe after receiving an explicit request.

Deletion may result in the loss of access to the game or related features.

 

12. Cookies

The Runigma website uses technical, analytical and marketing cookies. Users may manage their consent through the cookie banner displayed on the site.

 

13. Contact

For any questions regarding data protection or to exercise your rights, you may contact Orixen SA through the contact form available on the website.

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