Question 1

What is Runigma?

Accepted Answer

Runigma is an interactive urban treasure hunt organized in major European cities. Participants explore the city to solve puzzles and scan QR codes. Every day, an exceptional prize is up for grabs, and the fastest player wins.

Question 2

How is the victory confirmed?

Accepted Answer

When the first participant scans the final QR code: We verify their personal ticket. We check their ID. We confirm that they scanned each QR code of every step with their own ticket. Only a participant meeting all three conditions is officially declared the winner and receives the prize.

Question 3

Where does Runigma take place?

Accepted Answer

The races mainly take place in city centers. All clues and QR codes are placed in legally accessible, open, and safe locations. The perimeter is defined in advance and communicated to all participants.

Question 4

Do all participants have the same chance of winning?

Accepted Answer

Yes. Each player receives the same information at the same time.

The QR code system ensures perfect fairness among all participants, only the fastest wins.

Question 5

How can I buy my ticket?

Accepted Answer

Tickets will be sold exclusively online on the official Runigma website. Payment is secure, and you’ll receive immediate confirmation by email and SMS. All purchases are final: tickets are neither refundable nor exchangeable.

Question 6

Who can participate?

Accepted Answer

Participation in RUNIGMA is open to any individual aged 16 and over, as well as to those aged 14 or 15, provided they are accompanied by a legal guardian or an adult authorized by the guardian.

Each participant must obtain a personal ticket through the official Runigma website. One ticket corresponds to one player. Tickets are strictly personal, non-transferable, non-refundable, and all purchases are final.

By purchasing a ticket, each participant agrees to the present official rules and the participation conditions.

Participation of Minors

Participants under the age of 16 may only take part in RUNIGMA if accompanied by a legal guardian or an adult authorized by the guardian, in accordance with provisions regarding custody, safety, and liability in the event of an incident occurring during the game.

Participants aged 16 to 18 may take part without accompaniment, under their own responsibility, provided they possess the capacity of judgment as defined in Article 16 of the Swiss Civil Code (CC).

Prize Delivery and Use

In the event of a prize, any participant under the age of 18 must obtain the express authorization of their parents or legal guardians to claim any reward valued above CHF 1,000.–.

Parents or legal guardians remain solely responsible for the minor’s participation and any resulting consequences. The organizer cannot be held liable:
– for prizes consisting of goods or services restricted or prohibited for minors,
– nor in cases where parents or guardians refuse the delivery or use of the prize.

A minor’s participation is deemed to have been made with the implicit consent of their legal representatives when it falls within the scope of pocket-money spending or usual activities for a person of their age.

Question 7

Are there any taxes to pay on the prizes?

Accepted Answer

Any tax obligations related to the prizes are the responsibility of the winners, according to applicable laws.

Question 8

What kind of prizes can be won?

Accepted Answer

Runigma offers exceptional prizes: scooters, luxury items, unique experiences, and the latest high-tech gadgets. Every day brings a prestigious surprise, always of great value. The full list of prizes will be available on our Instagram account and at runigma.com.

Question 9

When will the next editions take place?

Accepted Answer

The first edition will be announced very soon. Follow us on social media to keep up with Runigma news!

Question 10

How does it work in practice?

Accepted Answer

Every evening at 7 p.m., each participant receives an email and SMS with the location of the first clue. The clue is marked with a QR code. The first 500 players to scan move on to the next clue, then 250, then 100… until the final QR code. The first person to scan the last QR code wins the prize of the day. The winner is immediately taken into the RUNIGMA van to receive their prize live on Instagram.

Question 11

Is there only one winner per day?

Accepted Answer

Yes, there is one winner each day. Sometimes there may be races with several winners per day, so it is important to read the information for each race carefully.

Question 12

Is this a game of chance, a lottery, or a raffle?

Accepted Answer

No. Runigma has nothing to do with a lottery or a raffle. The winner is not chosen at random: it is always the fastest and most insightful participant. It’s therefore a true competition based on logic, quick thinking, and speed of action.

Question 13

Can I have more than one ticket in my name?

Accepted Answer

No. Each person may only have one personal ticket.

Question 14

How much does it cost to participate?

Accepted Answer

Prices vary depending on the race. Some races are free.

Question 15

Can I exchange my prize for money?

Accepted Answer

No. Prizes are neither exchangeable nor redeemable for cash.

Question 16

Can I play as a team?

Accepted Answer

Each ticket is strictly personal and non-transferable. Only one scan per ticket is valid. The ticket holder must scan the QR codes themselves at each step.

Question 17

What means of transport are allowed?

Accepted Answer

The race is not necessarily on foot: all means of transport are accepted. Participants may use a bicycle, scooter, motorbike, car, or any other form of transport, as long as traffic and safety rules are respected.

Question 18

Is it dangerous? Are there risks?

Accepted Answer

Runigma is designed to be fun, accessible, and safe. A security team is present at each stage/checkpoint to ensure smooth operations. However, each player participates under their own responsibility and must follow traffic rules.

Question 19

Is there official supervision?

Accepted Answer

Yes. A team is present on-site every day to oversee the game, ensure safety, and film the winner. The project is structured, supervised, and complies with all legal obligations.

Question 20

Can I offer a ticket to someone else?

Accepted Answer

Yes, you can buy a ticket for someone else. However, the ticket must be issued in the name of the actual participant. When a participant wins, an identity check is performed: the name on the ticket must match the ID presented.

Question 21

Do I need to accept terms and conditions?

Accepted Answer

Yes. When purchasing the ticket, each participant must read and accept the official terms of participation. This step is mandatory to validate the registration and ensures that every player understands and respects the rules.

Question 22

Do you have more questions?

Accepted Answer

For any other inquiries, simply write to us at contact@runigma.com.(contact@runigma.com) A member of our team will get back to you quickly.

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